Privacy Policy

Last Updated: 2 July 2026

1. Introduction

This Privacy Policy is incorporated into and forms part of our Terms of Service. By accepting our Terms of Service, you also agree to this Privacy Policy.

This Privacy Policy describes how Gigin Technologies Private Limited (“Gigin,” “we,” “us,” “our”) collects, uses, processes, and protects your personal information when you use our Services, including our Agentic Product Suite, Hiring Agent Suite, and Verification Agents Suite.

Enhanced Data Processing: With our AI-driven platform and automated job board integration services, we process additional categories of data through intelligent agents and secure third-party platform access. This policy reflects these expanded capabilities and enhanced data processing activities.

Capitalised terms used hereunder and not specifically defined shall have the meaning ascribed to them under the Terms of Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you create an account, use our Services, or contact us for support, including:

Account and Profile Information:

Platform Usage Data:

Candidate Data (Processed on Your Behalf):

Automated Job Board Integration Data:

2.2 Information We Collect Automatically

When you use our services, we automatically collect:

Technical Information:

AI Agent Usage Data:

2.3 Information from Third-Party Sources

We may collect information from external sources, including:

2.4 Special Categories of Data

In certain circumstances, we may process special categories of personal data including:

Legal Basis: Processing of special categories requires explicit consent or other lawful basis under applicable data protection laws.

2.5 Use of Credentials for Automated Services

CRITICAL NOTICE — HIGH RISK ACTIVITY: If you choose to provide your job board account credentials (including but not limited to Apna, WorkIndia, Naukri, Indeed, Jobhai, or other third-party platforms), you consent to Gigin securely storing and using such credentials solely for the purpose of enabling its automated agentic solution to:

Enhanced Security Measures: Gigin implements comprehensive technical and organisational measures to protect such credentials, including:

Important Limitations and Risks: You acknowledge that:

Audit and Transparency: For security and compliance purposes, Gigin maintains comprehensive logs of automated activities (such as posting times, applications fetched, filter applications, and database access). These logs do not include actual job board credentials and are used exclusively for troubleshooting, compliance verification, security monitoring, and audit purposes.

3. How We Use Your Information

3.1 Service Provision and Platform Operations

We use your information to:

Verification Services:

Agentic Product Suite:

Account Management:

3.2 AI Model Training and Improvement

Model Enhancement: We may use aggregated, anonymised data to:

Opt-Out Options:

3.3 Communications and Marketing

Service Communications:

Marketing Communications (With Consent):

Compliance and Legal Requirements:

Security and Fraud Prevention:

4.1 International Data Protection Compliance

We comply with data protection laws in multiple jurisdictions:

5. Data Sharing and Third-Party Disclosures

5.1 Service Providers and Processors

We share information with trusted service providers who assist in delivering our services:

Technology Infrastructure:

Business Operations:

Recruitment Ecosystem Partners:

We may disclose information when required by law or to:

5.4 Business Transfers

In connection with corporate transactions such as mergers, acquisitions, or asset sales, your information may be transferred as part of the business assets, subject to appropriate privacy protections.

5.5 Anonymised and Aggregated Data

We may share anonymised, aggregated data for:

6. International Data Transfers

6.1 Cross-Border Processing

Your data may be processed in multiple countries including:

6.2 Transfer Safeguards

For international transfers, we implement appropriate safeguards:

6.3 Data Localisation

Where required by local law, we maintain data processing facilities in:

7. Data Security and Protection Measures

7.1 Technical and Organisational Measures

We protect data using:

7.2 Breach Response

In the event of a security breach, we will:

8. Data Retention and Deletion

8.1 Retention Periods

We retain personal information only as long as necessary:

8.2 Deletion Process

Data is securely deleted according to:

9. Your Rights and Choices

9.1 Data Subject Rights

You have the right to:

9.2 Exercising Your Rights

Contact us through:

Processing Time: Requests are generally processed within 30 days, though complex cases may take up to 45 days. We may require identity verification.

10. Jurisdiction-Specific Provisions

10.1 California Residents (CCPA/CPRA)

Consumer Rights:

“Sale” Disclosure: We do not sell personal information in the traditional sense but may share data for business purposes as described in this policy.

10.2 Indian Residents

Local Compliance:

Grievance Officer: Contact our India Grievance Officer at support@gigin.ai

10.3 UAE Residents

Regional Compliance:

11. AI and Automated Decision-Making

11.1 AI Processing Activities

Our AI agents assist with:

11.2 Human Oversight

11.3 Your Rights Regarding AI

You have the right to:

11.4 Bias Prevention and Fairness

We actively work to prevent discrimination by:

12. Cookies and Tracking Technologies

We use cookies and similar technologies to operate, secure, and improve our platform. These include:

You can manage cookies through your browser, account settings, or opt-out tools. We may also use web beacons, pixel tags, local storage, session tokens, and device fingerprinting for analytics, functionality, and fraud prevention.

13. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from someone under 18, we will delete it immediately and take steps to prevent future collection.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, new features, legal or regulatory requirements, or industry standards. Minor updates take effect immediately upon posting; material changes take effect 30 days after notice. We will notify you via email, in-app messages, website notices, or direct communication (for enterprise customers). Continued use of our services after the effective date constitutes acceptance of the updated policy.

15. International Privacy Frameworks

15.1 Privacy Shield and Adequacy Decisions

While Privacy Shield is no longer active, we continue to adhere to its principles and rely on:

15.2 Global Privacy Standards

We align our practices with international standards including:

16. Contact Information and Data Protection Officers

16.1 General Privacy Inquiries

Primary Contact:

16.2 Regional Data Protection Officers

India:

16.3 Rights Requests and Complaints

Data Subject Rights:

Supervisory Authorities: You have the right to lodge complaints with relevant data protection authorities in your jurisdiction.

This Privacy Policy is effective as of 2 July 2026 and governs our privacy practices across all services including our traditional verification services and new Agentic Product Suite.