Staffing agency coordinators spend their mornings on cold calls - dialing to qualify candidates who may or may not be interested, available, or right for the role. Gia does that work before anyone picks up the phone.
The revenue ceiling
In staffing, the recruiter who reaches a qualified candidate first wins the placement. This is not a principle - it is the operational reality every agency director knows. A nurse who submits an application on Monday morning is typically committed to the first agency that calls and qualifies them within the hour. By Tuesday, they have already accepted a contract.
The problem is that first-touch is the most time-consuming work in the workflow. A coordinator making 60 calls in a morning connects with 10 and qualifies 2. The rest of the day - the placement conversations, the relationship building, the contract closures - gets compressed into whatever time is left. The math does not improve no matter how experienced the coordinator is.
Staffing coordinator's morning
Time
Time
How Gia works
Gia calls the candidate immediately. Introduces itself as the agency's recruiting assistant.
What the Coordinator GetsFirst contact established before any competitor can reach the candidate
Gia assesses availability, specialty match, shift preference, licensure status, compensation expectations, and travel willingness.
What the Coordinator GetsA completed qualification record - no manual call needed
Gia scores the candidate against the open order criteria and ranks them in the shortlist.
What the Coordinator GetsPre-qualified shortlist delivered to the coordinator's inbox
If the candidate does not answer, Gia sends an SMS follow-up. Attempts again at configured intervals.
What the Coordinator GetsNo missed candidates - Gia pursues non-responders automatically
When a new order opens, Gia checks the talent pool and surfaces candidates already tagged for that specialty.
What the Coordinator GetsPool candidates surfaced before the order is posted publicly
The numbers
<3 min
First contact after application (was 2–48 hours)
0
Coordinator calls to qualify one candidate (was 10–15)
0 hrs
Coordinator time on first-touch per open order (was 3–5 hours)
4–6 hrs
Morning time freed for placement conversations (was 1–2 hours)
Higher
Placements per coordinator per week - freed capacity goes into placements
Integrations
Integration
What Syncs
Integration
What Syncs
Integration
What Syncs
Agency fit
Fit
Very strong fit
Why
High inbound volume, time-critical first contact, specialty matching requirements - Gia's core value is highest here
Fit
Strong fit
Why
Volume-first model benefits most from Gia absorbing the first-touch call load
Fit
Strong fit
Why
Gia handles first qualification; coordinators build the deeper relationships that drive repeat placements
Fit
Partial fit
Why
Gia's sourcing and talent pool are useful; the qualification call is less relevant at senior levels where the recruiter owns the relationship from first contact
See this in action
Share an open order type. We show you Gia's qualification call live - and what the shortlist looks like in JobDiva or Bullhorn.
FAQ
Yes. Gia's qualification call for healthcare roles is configured with specialty-specific questions - licensure status (RN, LPN, CNA, etc.), certifications (BLS, ACLS, specialty-specific), compact state eligibility, shift preferences, and travel willingness. The specific questions are configured per role type during onboarding. Healthcare is one of Gia's strongest vertical fits.
Yes. Gia introduces itself as your agency's recruiting assistant - the Gigin brand is not visible to candidates. The white-label experience is configured during onboarding and applies to calls, SMS messages, and email outreach.
Gia's shortlists sync to JobDiva at the pipeline stage you configure. Shortlisted candidates appear with Gia's qualification notes, availability, specialty match score, and compensation check already attached to their record. Coordinators open JobDiva and see pre-qualified candidates - no separate step required.
Volume is where Gia's value is highest. A single open order receiving 100 applications overnight is processed the same way as one receiving 10 - Gia calls every applicant, follows up on non-answers, scores every call, and delivers the shortlist. The coordinator's workload does not scale with application volume.
One day. The onboarding session takes 30 minutes - Gigin's customer success team configures Gia for your first order type with you. Your first live shortlist from a real open order arrives the same day. Healthcare agency configurations take slightly longer because of the credential-specific question setup - typically 45–60 minutes for the first specialty.
Reach out to our team and we usually reply within one business day.
Let's talk
Bring one open order. 20 minutes. You will hear Gia's qualification call and see the shortlist it delivers into your CRM.
Book a demo
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