More placements. Same team.
Staffing agency coordinators spend their mornings on cold calls — dialing to qualify candidates who may or may not be interested, available, or right for the role. Gia does that work before anyone picks up the phone.
The revenue ceiling
The first-touch problem is the revenue ceiling.
In staffing, the recruiter who reaches a qualified candidate first wins the placement. This is not a principle — it is the operational reality every agency director knows. A nurse who submits an application on Monday morning is typically committed to the first agency that calls and qualifies them within the hour. By Tuesday, they have already accepted a contract.
The problem is that first-touch is the most time-consuming work in the workflow. A coordinator making 60 calls in a morning connects with 10 and qualifies 2. The rest of the day — the placement conversations, the relationship building, the contract closures — gets compressed into whatever time is left. The math does not improve no matter how experienced the coordinator is.
Staffing coordinator's morning
A coordinator's morning — before and after Gigin.
| Time | Without Gigin | With Gigin |
|---|---|---|
| 7:30 AM | 25 inbound applications overnight. Coordinator begins calling down the list. | 25 inbound applications overnight. Gia has already called all 25. 8 pre-qualified candidates in the inbox. |
| 9:00 AM | 6 connected calls. 2 qualified. 4 not right for the open order. 19 voicemails. | Coordinator books 8 placement conversations — candidates already qualified by Gia. |
| 11:00 AM | Still calling. 4 more connected. 1 more qualified. 3 not interested. | 4 placement conversations completed. 3 candidates advancing to offer stage. |
| 1:00 PM | Coordinator had 3 qualified candidates after 4 hours. 2 accepted other offers while waiting. | 3 placements confirmed. Coordinator spends the afternoon on relationship calls and new order intake. |
How Gia works
What Gia handles — and when.
| Stage | What Gia Does | What the Coordinator Gets |
|---|---|---|
| Application received (0–3 minutes) | Gia calls the candidate immediately. Introduces itself as the agency's recruiting assistant. | First contact established before any competitor can reach the candidate |
| Qualification call (3–10 minutes) | Gia assesses availability, specialty match, shift preference, licensure status, compensation expectations, and travel willingness. | A completed qualification record — no manual call needed |
| Scoring and shortlisting | Gia scores the candidate against the open order criteria and ranks them in the shortlist. | Pre-qualified shortlist delivered to the coordinator's inbox |
| Follow-up (unanswered calls) | If the candidate does not answer, Gia sends an SMS follow-up. Attempts again at configured intervals. | No missed candidates — Gia pursues non-responders automatically |
| Re-engagement (existing pool) | When a new order opens, Gia checks the talent pool and surfaces candidates already tagged for that specialty. | Pool candidates surfaced before the order is posted publicly |
The numbers
What the numbers look like.
| Metric | Without Gigin | With Gigin |
|---|---|---|
| First contact time after application | 2–48 hours (industry average) | Under 3 minutes — Gia calls immediately |
| Calls to qualify one candidate | 10–15 (most go to voicemail or are not right) | Gia handles all calls — coordinator receives pre-qualified shortlist |
| Coordinator time on first-touch per open order | 3–5 hours per morning | 0 — Gia handles first-touch entirely |
| Coordinator time on placement conversations | 1–2 hours per morning (what is left after first-touch) | 4–6 hours per morning — full morning available for placements |
| Placements per coordinator per week | 2–4 (limited by first-touch time) | Higher — freed coordinator capacity goes directly into placement conversations |
Integrations
How Gigin integrates with JobDiva and Bullhorn.
Gigin does not replace your staffing CRM — it adds Gia's agentic qualification layer on top of it. Coordinator workflows in JobDiva or Bullhorn are unchanged. Gia's shortlists and assessment data sync into the system your team already uses.
| Platform | Integration | What Syncs |
|---|---|---|
| JobDiva | Primary integration — live | Shortlisted candidates with Gia's qualification notes, availability data, specialty match score, and compensation check — all appear in JobDiva at the configured pipeline stage |
| Bullhorn | Live | Gia's shortlist and assessment data sync to Bullhorn. Coordinator manages the placement workflow in Bullhorn as always. |
| Both simultaneously | Supported for agencies using both platforms for different client types | Gia's data flows to the configured ATS per client account |
Agency fit
Which agency profiles Gigin fits.
| Agency profile | Fit | Why |
|---|---|---|
| Healthcare staffing (travel, per diem, allied health), 5–50 coordinators | Very strong fit | High inbound volume, time-critical first contact, specialty matching requirements — Gia's core value is highest here |
| Light industrial and logistics staffing, high placement volume | Strong fit | Volume-first model benefits most from Gia absorbing the first-touch call load |
| IT and technology staffing, mid-volume, relationship-focused | Strong fit | Gia handles first qualification; coordinators build the deeper relationships that drive repeat placements |
| Executive search, low volume, high relationship dependency | Partial fit | Gia's sourcing and talent pool are useful; the qualification call is less relevant at senior levels where the recruiter owns the relationship from first contact |
See this in action
See Gia qualify candidates for a real open order.
Share an open order type. We show you Gia's qualification call live — and what the shortlist looks like in JobDiva or Bullhorn.
- Real open order demo
- Live shortlist in your CRM
- 20 minutes
FAQ
Frequently asked questions.
Yes. Gia's qualification call for healthcare roles is configured with specialty-specific questions — licensure status (RN, LPN, CNA, etc.), certifications (BLS, ACLS, specialty-specific), compact state eligibility, shift preferences, and travel willingness. The specific questions are configured per role type during onboarding. Healthcare is one of Gia's strongest vertical fits.
Yes. Gia introduces itself as your agency's recruiting assistant — the Gigin brand is not visible to candidates. The white-label experience is configured during onboarding and applies to calls, SMS messages, and email outreach.
Gia's shortlists sync to JobDiva at the pipeline stage you configure. Shortlisted candidates appear with Gia's qualification notes, availability, specialty match score, and compensation check already attached to their record. Coordinators open JobDiva and see pre-qualified candidates — no separate step required.
Volume is where Gia's value is highest. A single open order receiving 100 applications overnight is processed the same way as one receiving 10 — Gia calls every applicant, follows up on non-answers, scores every call, and delivers the shortlist. The coordinator's workload does not scale with application volume.
One day. The onboarding session takes 30 minutes — Gigin's customer success team configures Gia for your first order type with you. Your first live shortlist from a real open order arrives the same day. Healthcare agency configurations take slightly longer because of the credential-specific question setup — typically 45–60 minutes for the first specialty.
Have questions? We're here to help.
Reach out to our team and we usually reply within one business day.
Let's talk
See Gia qualify candidates for a real open order.
Bring one open order. 20 minutes. You will hear Gia's qualification call and see the shortlist it delivers into your CRM.
